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Help zone
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This privacy policy covers what information we collect from you when you visit the Loonatix Productions webstore, how we use it, and under what circumstances we disclose it. By using the Loonatix Productions webstore, you agree with the terms and conditions of this privacy policy and terms of use.
Automatically Collected Information: Some information is automatically received and sometimes collected from you when you visit the Loonatix Productions webstore. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our webstore; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers search and shopping experiences and to determine aggregate information about our user base and usage patterns.
Information Collected via Cookies: We use cookies to enhance the browsing and shopping experience on the Loonatix Productions webstore. "Cookies" are small files or records that we place on your computers hard drive to collect information about your activities on the Loonatix Productions webstore. The cookies transmit this information back to the computers at Loonatix Productions or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you do not have to reenter it each time you visit the Loonatix Productions webstore; (iii) to monitor the effectiveness of certain of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.
Creating a Loonatix Productions Account or Completing an Order: You can create a customer account with Loonatix Productions. To open an account, you will need to create a password-protected account with us. In doing so, we require that you provide us with all of the following Personal Customer Information: your name, email address, billing address, shipping address(es), and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us when you establish your account and each time you access your account information. When setting up the account, we ask you to create a password. When you want to make a purchase or change your stored Personal Customer Information, we approve your access by verifying your email address with your password.
Loonatix Productions shares Personal Customer Information that we collect as follows:
Credit card companies: Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Law Enforcement Investigations: Loonatix Productions may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Loonatix Productions, our users, or others.
As a customer, you may receive the following communications from the Loonatix Productions webstore:
Communications related to transaction and account maintenance activities. These communications include without limitation: order confirmations; order update notices; order problem notices; and notices regarding material changes to site policies and account management procedures.
Communications containing information about Loonatix Productions and its partners products and services: We send promotional emails and other outbound communications to Loonatix Productions customers regarding products and services from Loonatix Productions, its subsidiaries and trustworthy third parties. Any Loonatix Productions customer who does not wish to receive such product and service communications can choose to remove his or her contact information from our contact list at any time by emailing merch@loonatix.net
Underage customers: Our products and services are marketed for purchase by adults or with the consent of adults. This is why Loonatix Productions requires a credit card that has been authorized for use to complete purchases on our site.
Changes to Privacy Policy
This privacy policy was last changed on May 29, 2005. Loonatix Productions reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.
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